WordPress Care Plan Details

Monthly Proactive Maintenance

Your website’s software (WordPress core, plugins, and themes) will be updated monthly to keep it secure and performing optimally. Keeping your site up to date also protects against a form of “versionitis” where a software element gets too far behind to update to the current version in one step. Testing of home page and other key functionality (in consultation with client) is performed after updates are completed (also known as regression testing). Rollback assurance ensures any update can be rolled back immediately if it breaks the site (rare but it can happen). Our sophisticated backup restore tool enables a quick rollback to the prior version. Also monthly with action as required: WordPress Site Health check, administration notice review and website email delivery testing.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

Daily vulnerability monitoring with prompt remediation

A daily vulnerability check compares versions of plugins and themes to known vulnerabilities in the WPSCAN database. SiteManager.Pro monitors these alerts and quickly remediates by applying available updates as soon as possible.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

Daily backups to the cloud

SiteManager.Pro ensures your website disaster recovery plan includes a completely automated, reliable cloud backup solution with a significant history (90 days) that can provide a restore at a moment’s notice.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

Daily malware scans

Automated daily malware scans by the industry leader Sucuri ensure SiteManager.Pro is alerted immediately to any malicious code or blacklisting of your website (additional billing for remediation may apply).

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

24/7 uptime monitoring

Automated monitoring is in place to ensure that if your site is down for more than 5 continuous minutes, SiteManager.Pro is notified to investigate and remediate as feasible (additional billing for remediation may apply).

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

Monthly care report

You will receive a monthly report in PDF format that provides an easy to read overview of the previous month’s care activities including software (WordPress core, them and plugin) updates, backups, security scans, and uptime. The E-Commerce care plan also includes integration of Google Analytics data, page speed measurements, SEO keyword ranking and SEO competitor reporting. See sample report.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

iThemes Security Pro protection

The iThemes Security Pro plugin is installed (a $197 US value) on your website and configured to include the following important protections for your website:

  • Banned Users blocking – Block specific IP addresses and user agents from accessing the site.
  • Local Brute Force Protection – Protect your site against attackers that try to randomly guess login details to your site.
  • Network Brute Force Protection – Join a network of sites that reports and protects against bad actors on the internet.
  • Strong Passwords – Force users to use strong passwords as rated by the WordPress password meter.
  • Two-Factor Authentication – Two-Factor Authentication greatly increases the security of your WordPress user account by requiring additional information beyond your username and password in order to log in.
  • User Logging – Log user actions such as login, saving content and others.
  • File Change Logging – Log all file changes on the site.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce

WooCommerce plugin support

Included is technical support and updates for the WooCommerce plugin. As well your “website edits” time can be used for WooCommerce related content changes, including product updates, category creation, tag creation, coupon creation, etc.

Included in these WordPress site care plans: Professional, E-Commerce

Website edits and customization

Website edits and customization time covers content updates, custom programming, graphic design and layout changes (unlike our competitors that only include simple content edits). It can also be used to restore a backup or address a security vulnerability discovered by the daily scan. In short, you can use your monthly allocation for almost anything related to your website!

Included in these WordPress site care plans: Professional, E-Commerce

Page speed monitoring and reporting

Your monthly report will include page speed statistics from daily monitoring. As well, techniques for optimizing your site will be implemented according to GTmetrix recommendations when requested (additional billing may apply). For example CSS and Javascript minification, page caching, and content delivery network (CDN) implementation, as appropriate.

Included in these WordPress site care plans: Essentials, Professional, E-Commerce